How were improvements in my neighborhood identified?
Residents can request that a particular street or streets within a neighborhood be inspected for improvements in three ways:
- By dialing 3-1-1.
- Through a community meeting where residents address their concerns to their elected or city official.
- Through the direct communication with the Office of Capital Improvements or through the office of your local City Commissioner.
Streets and/or neighborhood improvements are identified and rated based upon the level of distress and are prioritized in consultation with community organizations, i.e., HOAs, elected officials, and city administrators.
How will construction affect access to and from my property or my street?
The City of Miami strives to maintain access to businesses and residences at all times. There are occasions when it is necessary to temporarily close a driveway to perform project-related work. Based on the nature of the construction work, there are times when even parking restrictions are needed to allow the heavy construction activity to be performed. Construction work usually requires a local and emergency lane at all times. In unique situations, the street may be too narrow for access while work is occurring. Whenever this is necessary, the project team makes every effort to coordinate with the property owners in advance to minimize impacts.
Why are there project signs and/or construction signs on my street when the project ended a long time ago?
Contractors are required to remove all temporary detour and parking restriction signs upon completion of the construction project, however, the project sign will remain in place until the project has been inspected by the Department of Resilience & Public Works. For concerns, please contact us directly at (305) 416-1280 or email us at askOCI@miamigov.com.
Are all improvements in the City of Miami administered by the Office of Capital Improvements(OCI)?
No, not all construction projects throughout the City are administered by OCI. Other City departments, such as the Department of Resilience & Public Works, oversee their own specific construction projects as well. Also, road construction projects on County, State, and arterial roads are handled by their corresponding government agencies. Construction project signs and other notices will be posted around all Capital Improvements' projects.
What do I do if construction appears to have caused damage to my private property?
City contractors are responsible for repairing/restoring any property or area that is damaged during construction. Contact us at askOCI@miamigov.com to determine if this work is managed by the Office of Capital Improvements. If so, a Public Relations Agent will assist you with your concern. If the contractor does not make the necessary repairs during the project, you will be directed to contact the Risk Management Department to file a claim against the contractor. However, if this is a private construction, the City cannot act as a mediator. It is important that you contact the right contractor representative so that your claim can be handled accordingly.
Miami-Dade Water & Sewer Projects
Miami-Dade County Transportation and Public Works
Florida Department of Transportation District Six
Where do I report maintenance issues in the public right-of-way such as potholes, sink holes, trash holes, or tree trimming requests?
All maintenance requests must be directed to the Department of Resilience & Public Works, Operations Division, at (305) 960-2870 or by dialing the County's 3-1-1 call center.
How do I submit a public records request to the Office of Capital Improvements?
Per Section 119.011 of the Florida Statutes, anyone can request public information. Please note that per the Public Records Act, the City of Miami will charge a fee for the requested materials and supplies used to duplicate records. The City may also collect a reasonable service charge when the request requires extensive use of technology resources and extensive use of clerical or supervisory assistance. Kindly email the Law Department at firstname.lastname@example.org and describe the records and information that you are requesting. These records will be reviewed by the City’s Law Department for exemptions. Additionally, you may request public records anonymously since the name of the requestor is not required for the City to process the request. Finally, please be aware that there is no duty to create a new public record. Information is provided only if it already exists.
If I work for a media source, how do I submit a request for information or an interview with a member from the Office of Capital Improvements?
Please email the Office of Communications at email@example.com and include the questions you would like to ask, as well as the deadline. Their office will forward your request to the corresponding department, and if the interview request is with the Office of Capital Improvements, we will contact you directly.