The Department of Innovation and Technology (DoIT) supports City operations through device and software execution, connectivity, website content and server maintenance. DoIT seeks to deliver the best possible user experience for residents, businesses and City employees.
DoIT provides enterprise-wide technical services for all departments in The City and manages datacenter servers, storage, and backup systems as well as all networking components and telecommunications systems. DoIT also supports the Emergency Response systems and manages the City’s Geographical Information System (GIS), Enterprise Financial Management software, and other department specific applications.
The team also creates and publishes all website content for Miamigov.com, employing a user-centered approach to digital transformation and working to describe and explain all processes in an easy-to-understand manner. The department also works to ensure that all new technology is appropriately matched to constituent need.
Continuous improvement, ongoing learning, and collaboration are central themes as the department strives to enable streamlined City operations and the user-friendly civic services of the future. Teams focus on people, process, and data-driven decision making to enable exceptional digital services and a secure, resilient infrastructure.
View our divisions for more information.