Human Services

The City of Miami’s Department of Human Services aims to unify the collaborative efforts of the City Manager’s Office, City of Miami Departments, and local Community Organizations to improve the delivery of human services to economically disadvantaged families and individuals.  Acting as a gateway to self-sufficiency, the goal is to streamline efforts to promote and communicate citizen awareness of available programs while increasing the overall delivery of services through the Department of Human Services.  

Department Head


William Porro

William Porro is the Director for the Department of Human Services for the City of Miami. He oversees homeless & veterans, workforce Opportunity Center, (3) childcare centers, healthcare programming, economic initiatives, and Neighborhood Service Centers. William’s career in the financial services industry spans more than 30 years.

The City of Miami's Human Services Department also works with the following grant-funded projects: 

  • Child Savings Account

  • EMT/Paramedic Training Program

  • Urgent Inc.

  • Prymus Angels

  • Citier

  • Sundari Foundation - Lotus House

  • Overtown Youth Center Summer Read

We thank you for your efforts to feed the homeless and less fortunate within the City of Miami.

This permit allows the City to manage large group feedings in our public spaces with advance notice, ensuring a safe and sanitary environment for our citizens. This also allows Homeless Outreach to provide robust services during the street feedings. Please note that during the threat of COVID, we are encouraging individuals and organizations to not participate in large group feedings. If you choose to participate in large group feedings, please follow CDC guidelines.

To apply for a large group feeding permit, please click here: Large Group Feedings