City Service Updates

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Current Status

Operational with Exceptions and Restrictions

The City of Miami has closed its main administrative building, the Miami Riverside Center, until further notice, effective Wednesday, April 8th. The move is being made in an effort to protect City employees, as well as members of the public who visit the building for a variety of City services, as the COVID-19 pandemic continues to have a major impact in South Florida.  

Essential City services, including sanitation and public safety, will continue, while nonessential services have been temporarily suspended or transitioned to online service. 

Department and Services

Meetings, Events & Programs

  • Effective immediately, all City of Miami public meetings are cancelled until further notice to prevent unnecessary gatherings and encourage social distancing. 
  • All special events in the City have been cancelled until further notice.
  • The Office of Capital Improvements has postponed all upcoming community events until further notice. If you have any questions, please contact Office of Capital Improvements at 305-416-1280 or askoci@miamigov.com

Building & Permitting

COVID-19 Permitting Continuity Plan 

City Suspending Building Code Inspections, Certificates of Use and Other Processes Until Further Notice

(Miami, FL March 30, 2020) – Effective Tuesday, March 31st, the City of Miami is suspending or largely curtailing a number of processes related to building inspections, opening new businesses and other key functions. The changes are being made to reduce person-to-person contact as local cases of the COVID-19 coronavirus continue to grow across South Florida. 

Click here for full details on all affected processes.(PDF, 326KB)(PDF, 326KB)

Building Department Makes Permitting Process Changes to Limit In-Person Visits

(Miami, FL March 19, 2020) - Effective today, and in an effort to drastically reduce the need for customers to make in-person visits to the Building Department, the City of Miami is temporarily amending its permitting processes and services. The changes include shifting in-person permit counter consultations to e-mail based consultations, as well as adding secure, easily accessible document drop boxes at the City's main administrative building to eliminate the need for person-to-person exchanges.

These temporary changes are in keeping with the City's ongoing response to COVID-19 and reinforce social distancing practices, without reducing levels of service. Details follow below: 

Legacy Plans Drop-Off:

  • Legacy Plans Drop will be conducted daily at the MRC Ground Floor Lobby. The Building Department will be providing a Drop Off Bin for these services. Customers may also dial (305) 416-2571 for additional information.

Legacy Plans Pick-Up:

  • Legacy Plans Pick Up will be conducted Mondays, Wednesdays and Fridays only at the MRC Ground Floor Lobby. Customers will be required to submit their plan pick-up request 24 hours in advance to the following e-mail addresses: AOsorio@miamigov.com / RConcepcion@miamigov.com / jarrinda@miamigov.com. Customers may also dial (305) 416-2571 for additional information.

Permit Counter: 

  • Permit Counter requests shall be submitted to ePlanBuilding@miamigov.com. Customers will be contacted by a Building Department staff member to complete their transaction. Customers may also dial (305) 416-1605 for additional information. All of the following services will be conducted via e-mail:
    • Issue New Legacy Process Number for Additional Legacy Plans
    • Process Legacy Plan Revisions
    • Revision Requests
    • Complete Revisions
    • Phase Permit Requests
    • New Contractor Registration
    • Change of Contractor
    • Add/Update Contractor and Subcontractor
    • Change of Architect / Engineer
    • Plan Reactivation Request
    • Completion Permit Request (Expired Permits)
    • Fee Credit Request
    • City Project Fee Waiver

Microfilm Requests:

  • Microfilm requests shall be submitted via e-mail to BuildingRecords@miamigov.com. Customers will be provided an Invoice / Transaction ID # via e-mail, and upon payment, the microfilm records will be released via e-mail. Customers may also dial (305) 416-1140 for additional information.

 

City of Miami Building Department Temporarily Amends Digital Signature Requirements
(Miami, FL March 18, 2020)-  Effective today, and consistent with the City of Miami's Emergency Declaration related to COVID-19, design professionals that do not possess a Digital Signature will be allowed, for a limited time and until further notice, to scan and upload their paper signed and sealed documents into the City of Miami Electronic Plan Review System (ePlan).

During this period, design professionals that fall under this temporary exception shall be required to maintain the original documents for future auditing purposes. The City of Miami Building Department strongly encourages all Design Professionals to obtain a Digital Signature Certificate. Below is the approved list of Digital Signature Providers:

Code Compliance/Tickets

The Department of Code Compliance is here to support our community in promoting health, safety, and quality of life for all of our residents, business owners, and visitors during this unprecedented and uncertain time. Like everyone in our City, County, State and world, we are learning to cope with the challenges presented by the COVID-19 pandemic and respond with intelligence, calm, resourcefulness, and caution. We are taking extra measures to ensure the health of our employees and the community we serve and ensuring that we adhere to guidelines requiring social distance.

If you would like to report a Code Compliance violation, you may do so by calling (305) 416-2087 between 8 am and 5 pm. You may also contact our After-Hours hotline at (786) 457-0995, which is in service until 10 pm Monday-Thursday, 24-hours on Fridays and Saturdays, and on Sundays until 5 pm. There is a listing of individual inspector and supervisor contact information available on our website at www.miamigov.com. You may also call 311. You may write to us at CodeCompliance@MiamiGov.com

In adherence to Centers for Disease Control guidance, and following directives from the State, County, and City of Miami, some upcoming Code Enforcement Board Hearings and Ticket Appeals Hearings have been postponed through the month of April until further notice. We will provide updates on new hearing dates as soon as we have more information on how we can safely proceed.

If you are seeking a Business Tax Receipt or a final inspection to receive your Certificate of Use, please note that these services have been temporarily suspended in response to COVID-19. If you have questions or concerns about this matter, you may contact (305) 416-2087, or write to CodeCompliance@MiamiGov.com.

If you have received a Code Compliance violation and are concerned about your ability to bring the property into compliance in a timely fashion, please do not hesitate to reach out to us at (305) 416-2087, CodeCompliance@MiamiGov.com or by contacting the inspector directly. A listing of inspector contact information is available on our website at www.miamigov.com.  

During this global pandemic, our team is focused on supporting compliance with emergency directives. We are in our community educating the public and reporting any instances of non-compliance to the appropriate authorities.

We are also documenting any illegal dumping or other litter issues that require special pick-up by our colleagues in Solid Waste to ensure that garbage does not remain on our streets.

We are referring graffiti on public property for clean-up to our NET Graffiti-Busters colleagues.

We are responding to complaints and conducting inspections as they can be done safely, taking extra precautions to prevent the spread of the virus.

We understand that this is a time of great stress for everyone, and we are proceeding with sensitivity to assist in meeting the needs of our residents. As always, our goal is to work in partnership with our community and we are confident that together, we will emerge from this challenging time stronger and more resilient than before.

If you have any questions or concerns, please do not hesitate to contact us. The City also has a COVID-19 Hotline available at (305) 960-5027 from 9AM – 5pm if you have questions related to the health crisis.

Transportation & Public Works

Resilience and Public Works Permitting and Inspection Services / COVID-19(PDF, 145KB)(PDF, 145KB)

Effective June 30th, 2020, Weekday and Saturday standard service hours are restored to 6:30 am - 11:00 pm on all routes except Overtown and Liberty City.  

NOTE:  The City of Miami requires that all individuals using the City's free trolley service wear face masks at all times while aboard the trolleys until further notice. This measure aims to reduce COVID-19 transmission risks and is in line with Miami-Dade County's recent emergency order that public transit users countywide wear masks while using such services. Children under the age of 2 are not required to wear a mask.

Revised Trolley Schedule:

Route

Weekday   

Saturday

 Sunday

Allapattah

6:30 am - 11 pm    

6:30 am - 11 pm    

8 am - 8 pm       

Biscayne

6:30 am - 11 pm

6:30 am - 11 pm

8am - 8 pm

Brickell

6:30 am - 11 pm

6:30 am - 11 pm

8 am - 8 pm

Coconut Grove  

6:30 am - 11 pm

6:30 am - 11 pm

No Service 

Coral Way

6:30 am - 11 pm

6:30 am - 11 pm

8 am - 8 pm

Flagami

6:30 am - 11 pm

6:30 am - 11 pm

No Service

Health District

6:30 am - 11 pm

6:30 am - 11 pm

No Service

Liberty City

6:30 am - 10 pm

No Service

No Service

Little Haiti

6:30 am - 11 pm

6:30 am - 11 pm

8 am - 8 pm

Little Havana

6:30 am - 11 pm

6:30 am - 11 pm

8 am - 8 pm

Overtown

6:30 am - 8 pm

No Service

No Service

Stadium

6:30 am - 11 pm  

6:30 am - 11 pm

No Service

Wynwood

6:30 am - 11 pm

6:30 am - 11 pm

No Service

Garbage & Recycling

Recycling
Recycling services resumed a normal schedule on September 1st, 2020. Residents should refer to their 2020 recycling calendar for collection days. As a friendly reminder, residents are asked to place their blue bin in front of their home the evening before collection day. All blue bins must be five feet away from all objects, including vehicles, mailboxes and light poles. No garbage is permitted in the blue bin. COVID-19 protective supplies, such as gloves and face masks, are not permitted in the blue bin.

Bulky Trash
Bulky trash services resumed a normal schedule on June 3, 2020. All bulky trash routes will resume to its regular pre-COVID-19 schedule. Residents are encouraged to place their bulky trash on the public right of way five feet away from all objects. Items allowed for pickup include vegetation, furniture and appliances, and electronics.

Mini Dump
The mini dump facility for bulky waste will remain open Monday through Saturday from 8 a.m. to 5 p.m.: 1290 NW 20th St. Additionally, dead animal removal services and street litter container collection will continue on a regular basis while street sweeping services will continue on a reduced schedule.

For more information about Solid Waste services, please call 311 or (305) 960-2801.