The Coral Way NET Office

Listed below are the most frequently asked questions NET receives. For further assistance, please can contact a NET office.

What is NET?
Who can I contact if there is a dead animal in the street?
What do I do if there is an abandoned vehicle in my neighborhood?
I would like to build on to my home; do I need a building permit?
What do I do to request an inspection?
Who can I call if I need assistance with my cable?
Where can I find a list of City Boards and Committees?
What is Code Enforcement and how can I report a violation?
Where can I find a list of community organizations in my area?
Where can I find out about Crime Watch or organize a Crime Watch in my area?
What public facilities are available in the City for business or entertainment?
What types of disabled services are available in the City?
What numbers should I call in the event of a disaster or emergency?
Where can I go to find out about employment opportunities in the City of Miami?
Where are the City of Miami Fire Stations located?
Where can I find information about the Homeless Assistance Program?
Where can I find information about housing assistance programs in the City of Miami?
What should I do if I see someone dumping garbage in the area?
What can I do if I want to get rid of mosquitoes or file a report?
Who do I call if I have a question about parking within the City?
Where can I go to apply for a passport in the City?
What number should I call if I need to speak to the police (non-emergency)?
Who do I call if I want to report a sidewalk that needs repair?
Who do I call if I want trash picked up from my residence?
There is a tree near my home that I would like removed; who do I call?
Who do I call to have a tree on City property trimmed?
How can I find out if my property has a violation?
How can I find out which NET area I live in?

How do I file a complaint about a City of Miami Police Officer?

Call or visit a NET Service Center for personal assistance with the following:

Neighborhood/Homeowner Associations/Civic Clubs
For a listing of associations in your neighborhood, please call your local NET Service Center.

Who can I contact if there is a dead animal in the street?
The Solid Waste Department removes dead animals. For dead animal pickup, please call your local NET office or 311. Other numbers you can call include:

Rats - If your area is infested with rats, please notify the Health Department at (305) 623-3574.

Wild Life - If you are looking for an end to your encounters with wild creatures, please call Wild Life Control at (305) 255-7296.

What do I do if there is an abandoned vehicle in my neighborhood?
Abandoned vehicles located on the public right of way can be reported to your local NET office. Vehicles located on private property should be reported to the Code Enforcement Department at 311.

I would like to build on to my home; do I need a building permit?
Permits are required for/but not limited to building, electrical, plumbing, mechanical, roofing, gas, fences, windows and shutter work. You can apply in person at 444 SW 2nd Ave. 4th floor or download application from www.miamigov.com. For further assistance, call 311.

What do I do to request an inspection?
A Permit Inspections Record Card is issued at the time a permit is issued. The Card lists all inspections required for a particular job. All mandatory inspections labeled "yes" under the required column on the Card, and on any other additional related subsidiary permits MUST be requested and approved by the Field Inspectors.
To request an inspection, the applicant may:

• Come in person.
• Call the main number,
  (305) 416-1100, Option #1 for the
  Voice response system.
• Call the main number,
  (305) 416-1100, for personal
  Assistance.

Who can I call if I need some assistance with my cable?
For assistance, call our 24-hour Cable line at 311 or email us at CableTV@miamigov.com

Where can I find a list of City Boards and Committees?
 

What is Code Enforcement and how can I report a violation?
The main objective of Code Enforcement is to seek compliance with the Zoning Ordinance. All code enforcement personnel respond to complaints from citizens, as well as observe and report violations and hazardous conditions. To report a violation you can call the following:

Emergency Hotline 311

Where can I find a list of Community organizations in my area?
Please call your local NET Office

Where can I find out about Crime Watch or organize a Crime Watch in my area?
The Miami Police Crime Prevention Unit organizes neighborhoods in Miami into Crime Watches, conducts business and residential security surveys, and provides community programs. To organize a Crime Watch in your area or for more information, please call the Crime Watch office (305) 579-6108.

What public facilities are available in the City for business or entertainment?
The City maintains the following conference centers and public facilities
for your business and entertainment pleasure:

What types of Disabled services are available in the City?
The City of Miami offers a three-component program:

• The Adult Day Training Component provides support and services that enables participants to function more independently in daily life and workplace settings.
• The Non-Residential Habilitation Component of the program will provide leisure/social activities in community settings.
• The Transportation Component Provides transportation to and from the participant’s place of residence and the program site.

PROJECT L.I.F.T. (Living Independently for Today)
This program for persons with disabilities provides community awareness, therapeutic recreation, adult day training, daily living skills and the transportation for children and adults with mental and physical disabilities.

SPECIAL OLYMPICS TRAINING PROGRAM

For More Information about Programs For Persons With Disabilities, please call the Department of Parks and Recreation at (305) 461-7201.

What numbers should I call in the event of a disaster or emergency?
These numbers will become 24-hour hotlines during emergency situations only:

Flood Warning System
The City of Miami provides several services to help residents and business owners by giving information about flood hazards. The National Weather Service, along with the following stations will provide information as part of the Emergency Broadcasting System:

Where can I go to find out about employment opportunities in the City of Miami?
Please call our 24 Hour Job Hotline- (305) 416-2050 to listen to our current listing of job openings or access our Website at www.miamigov.com. The City of Miami Employment Office is located at 444 SW 2nd Avenue, Rm. #129, Miami, FL 33130


Where are the City of Miami Fire Stations located?
The City of Miami has 14 Fire Stations. The public is welcome to come to the stations for emergencies and or for Free Blood Pressure Screenings. Below is the list of all Fire Stations and their numbers:

For Emergency Fire Rescue Service please call 9-1-1.

Where can I find information about the Homeless Assistance Program?
The City of Miami has a Homeless Assistance Program. Homeless individuals are assisted by placement into appropriate housing and afforded the opportunity to learn employability skills. To access this program, please call (305) 576-9900

Where can I find information about housing assistance Programs in the City of Miami?
The City of Miami has Housing Assistance Programs HOPWA (Housing Opportunities for Persons with AIDS). Client eligibility is determined by annual income.

Emergency Housing Assistance
For more information about Housing Assistance Programs, please call the Department of Community Development at (305) 416-2080

What should I do if I see someone dumping garbage in the area?
4 units or more/commercial accounts
It is illegal for any person to dump, or dispose of any dirt, building rubbish, household rubbish, waste, or debris. This should be disposed of by a private hauler. To report an incident of illegal dumping in progress, call your local NET service center. If you are unable to report the incident at the time of the occurrence, you should record the license plate number, the name, type and color of vehicle, location of violation, type and amount of material dumped, and date and time of occurrence.

What can I do if I want to get rid of mosquitoes or file a report ?
Call the Miami-Dade County Public Works Department, Mosquito Division at (305) 592-1186.

What should I do if I have a question about parking within the City?
Metered parking, bagging meters and parking cards are taken care of by the
Miami Parking Authority.
190 N.E. 3rd Street
(305) 373-6789

Where can I go to apply for a passport in the City?
You can apply for a passport at the Office of The City Clerk:
3500 Pan American Drive
Miami, Florida 33133
Telephone: (305) 859-2705
Hours of Operation:
Monday-Friday 9:00 a.m.- 4:00 p.m.

What number should I call if I need to speak to the police (non-emergency)?
Please call (305) 579-6111 or the specific units for assistance with the following:

Who should I call if I want to report a sidewalk that needs repairs?
Call your local NET service center.

If I want trash picked up from my residence who do I call?
For your convenience, the Solid Waste Department picks up garbage, trash, bulky waste and recycling from over 65,000 residences. Call the Solid Waste Department at 311 for the following information:

• Special Collection
• Removal of Dead Animals
• Handicap Collection
• Illegal Dumping/Tires

• Permits ARE NOT required for tree trimming if the area trimmed is less than 30 percent of the original canopy of the tree. Contact your local NET Office.

I need to find out whom to contact to have a tree on City property trimmed?
Please contact the Department of Public Works at 311.

How do I file a complaint about a City of Miami Police Officer?

A complaint against a City of Miami Police Officer may be filed directly with the Miami Police Department Internal Affairs Division at (305) 835-2000.  You may also file a complaint directly with the Citizens Investigative Panel at (305) 579-2444 or  www.miamigov.com/cip. Additionally, complaint forms are available at your nearest NET Office.