• Attitude and demeanor are important.
   
• "Yes" and "No" answers should be given whenever appropriate.
   
• Don't guess.
   
• The opposing side should be treated with respect.
   
• Your function is to testify, not argue the merits of the case.
   
• Comments or opinions should be grounded on objective criteria.
   
• Important to be professional and conduct yourself in a dignified manner.
   
• Refrain from emotional outburst, bitter remarks, personal invective or long speeches.
   
• Do not exaggerate the employee's guilt or deficiencies.