Question:
What are my service days for garbage, trash and recyclable collection?

Answer:
This question is best answered by calling 311

Question:
Where do I put my garbage green bins and recycling bins?

Answer:
Garbage bins and recycling bins should be placed on the day of pick up by 6:00 a.m. garage side of your home, where it is accessible to the collection personnel.

Question:
What materials are recyclable?

Answer:
Clear, green, and brown glass from food or beverage containers, aluminum and tin food containers, steel food containers, plastic containers with a 1 or 2 recycling symbol imprinted on them, aerosol cans, and newspaper. The City does not collect batteries.

Question:
What time does the garbage truck come by to collect from my home?

Answer:
Anytime between 6 a.m. and 5:00 p.m. All materials should  be out by 6:15 a.m. in order to ensure collection. Please make sure to bring in the bin after collection. From time to time routes are rearranged which, can cause the trucks to start coming by your home at different times.

Question:
Can I get a replacement recycling bin?

Answer:
Yes, please call 311 and ask for a new recycling bin request.

Question:
Can I put cardboard boxes or other household items on my trash pile at anytime during the week?

Answer:
No, household trash may only be placed on the trash pile after 6:00 p.m. on the day before collection is scheduled.

Question:
How do I dispose of appliances and old furniture?

Answer:
You can dispose any white goods and old furniture on your regular trash day. Please call 311 for more specific information. The City does not pick up any Constructions materials, wooden fence, wood products, paints, soil, sand.

Question:
How do I dispose of oil and lead base paints, pesticides, household chemicals, drain and oven cleaners, window cleaners and other toxic materials?

Answer:
Call Miami-Dade County Department of Solid Waste Management Collections at (305)594-1500 and arrange an appointment to take the items to their facility. You can also take them to their home Chemical Management center at 8831 NW 58th Street.

Question:
How do I dispose of used tires?

Answer:
The City of Miami Department of Solid Waste dose not dispose of used tires. In most cases you can leave them with the auto shop where you bought the new tires from. You can also bring them to our Mini Dump located at 1290 NW 20th Street from 7:00 a.m. to 5:30 p.m. Monday – Sunday. Up to 4 automobile tires per household, no rims are accepted.

Question:
How do I set up a waste collection account for my multifamily residential units?

Answer:
Call Solid Waste Customer Service Division at 311. The City of Miami only services up to three units of single family residence.

Question:
How does your recycling program work?

Answer:
A 14-gallon container is provided to each resident to recycle items such as newspapers, glass, metal and plastic. Recycling containers should be placed next to the garbage cans on the garage side of your home behind the front building elevation. After pickup, each item is sorted into a collection trailer and later sold to a vendor who pays the City for these recyclable materials.

Question:
I live in a single family home, how do I get my garbage, trash and recycling service started or get an account put in my name?

Answer:
To set up this service, please call the Customer Service Division  at 311.

Question:
How do I dispose of boxes?

Answer:
Place them on your trash pile on the swale after 6:00 p.m. the night before your pickup day.

Question:
What time does trash and recycling trucks come by to collect from my home?

Answer:
Anytime between 7:00 a.m. and 5:00 p.m. All materials must be out by 7:00 a.m. in order to ensure collection. Household trash may only be placed on the public swale after 6:00 p.m. on the day before collection. From time to time routes are rearranged which can cause the trucks to start coming by your home at different times.

Question:
What should I do if my green garbage container is Stolen?

Answer:
The container is the property of the City of Miami. Please file a stolen property report with the City of Miami police department and fax the police report to 305-575-5011; upon receipt of the report a new container will be delivered within 24 hours.

Question:
What should I do if I would like an extra green bin container for garbage?

Answer:
Garbage bins can only be purchased by residential homes serviced by the City of Miami Department of Solid Waste. No commercial properties may purchase a green garbage bin. Please send a check made out to City of Miami in the amount of $50.00 to 1290 NW 20th Street, Miami, Fl 33142 Attn: Customer Service and a new bin will be delivered to your property. Please attach the property address.

Question:
What should I do if my green garbage or recycling bin is damaged?

Answer:
Please call 311 to report it and a new bin will be delivered to the property address. Please attach the property address and phone number on the request.

Question
What is all my trash does not fit in the green container?

Answer
The 96-gallon container is the equivalent of three regular 32-gallon trash cans. The average household sets about three trash cans per week. Hold any garbage that does not fit into the container on the first collection day to the second day of collection.


Question
What if my container is damaged?

Answer
The cart is the property of the City of Miami. The City will repair minor damage from normal use. Any cart with major damages as the result of abuse or neglect of the property owner, we will replace at a charge of $50.00. If the bin needs to be replaced or repaired please call 311.


Question
What happens to the container if I move or sell my property?

Answer
Every container is City property, therefore DO NOT take the cart with you when you move, it is assigned to the specific address


Question
What do I do with my grass clippings and leaves?

Answer
The City recommends helping preserve our environment by either mulching the grass or leaves into the yard or by participating in backyard composting. Mulching the yard waste and leaving it on the yard saves money on fertilizer and on water use. If you feel you must throw away your grass and leaves, they must be bagged and fit inside the green garbage container, or put out on your trash pick up day.


Question
Where should I store the green garbage container?

Answer
The container can be stored inside the garage or many people choose to store their cart along the side of their house out of public view or behind a fence.


Question
What if the container is too big for me to roll to the curb?

Answer
The containers are constructed and balanced so that most people can easily move a full cart to the curb. If you have any physical limitations or you are physically handicapped, please consult your Doctor and have their office send us or fax a current doctor’s letter indicating your limitation and we will put you on our handicap list and pick up the container inside your yard.

Question
What if I have extra trash to be thrown out and my pick up day has already passed?

Answer
You can take your trash to our Mini-Dump facility located at 1290 NW 20th Street. It is open every day Monday-Sunday from 7:00 a.m. to 5:30 p.m. and closed only on Dr. Martin Luther King Day and Christmas Day. We accept: household trash, clean yard trash, white goods, large appliances, construction demolition debris and up to four automobile tires (no rims). We do not accept household kitchen garbage, hazardous waste, chemicals of any kind, automobile parts, batteries, gas tanks, cylinders or drums and paint containers. All citizens using this facility must have proof of residency (drivers license, electric bill, water bill etc.. Service is available ONLY to city residents who are serviced by the Solid Waste Department. No commercial establishments, apartment buildings and condominium buildings will be allowed to use this service.

Question
What is all my trash does not fit in the green container?

Answer
The 96-gallon container is the equivalent of three regular 32-gallon trash cans.  The average household sets about three trash cans per week.  Hold any garbage that does not fit into the container on the first collection day to the second day of collection.

Question
What if my container is damaged?

Answer
The cart is the property of the City of Miami.  The City will repair minor damage from normal use.  Any cart with major damages as the result of abuse or neglect of the property owner, we will replace at a charge of $50.00.  If the bin needs to be replaced or repaired please call 311.

Question
What happens to the container if I move or sell my property?

Answer
Every container is City property, therefore DO NOT take the cart with you when you move, it is assigned to the specific address

Question
What do I do with my grass clippings and leaves? 

Answer
The City recommends helping preserve our environment by either mulching the grass or leaves into the yard or by participating in backyard composting.  Mulching the yard waste and leaving it on the yard saves money on fertilizer and on water use.  If you feel you must throw away your grass and leaves, they must be bagged and fit inside the green garbage container, or put out on your trash pick up day.

Question
Where should I store the green garbage container?

Answer
The container can be stored inside the garage or many people choose to store their cart along the side of their house out of public view or behind a fence.

Question
What if the container is too big for me to roll to the curb?

Answer
The containers are constructed and balanced so that most people can easily move a full cart to the curb.  If you have any physical limitations or you are physically handicapped, please consult your Doctor and have their office send us or fax a current doctor’s letter indicating your limitation and we will put you on our handicap list and pick up the container inside your yard.

Question
What if I have extra trash to be thrown out and my pick up day has already passed?

Answer
You can take your trash to our Mini-Dump facility located at 1290 NW 20th Street. It is open every day Monday-Sunday from 7:00 a.m. to 5:30 p.m. and closed only on Dr. Martin Luther King Day and Christmas Day. We accept: household trash, clean yard trash, white goods, large appliances, construction demolition debris and up to four automobile tires (no rims). We do not accept household kitchen garbage, hazardous waste, chemicals of any kind, automobile parts, batteries, gas tanks, cylinders or drums and paint containers. All citizens using this facility must have proof of residency (drivers license, electric bill, water bill etc.. Service is available ONLY to city residents who are serviced by the Solid Waste Department. No commercial establishments, apartment buildings and condominium buildings will be allowed to use this service.