The Interactive Voice Response System will accept your inspection requests, give you information on inspections, status of plans, and other Building information. This system has been designed to perform all these functions without having to speak to a customer service representative. For your convenience, the system is available 24 hours a day, 7 days a week. Call anytime!

From the moment your call is answered until you hang up, IVRS guides you every step of the way. At the touch of a button, instructions are repeated or mistakes corrected.

Who Can Use IVRS?

Anyone who has access to a touch -tone telephone can use IVRS. If you have a rotary-dial telephone, your call will be automatically transferred to a customer service representative.

Why Use IVRS?

By calling (305)416-1100 (Press 1), your call will be answered by the voice response system which provides Building information directly from our records.

If you are calling to request an inspection, have your permit number, PIN number, inspecting discipline, and inspection type ready. To inquire about your PIN number, please call the corresponding inspecting discipline.

How IVRS Works?

Dial (305)416-1100 (Press 1) After dialing, you will be greeted with the following message:  "Welcome to the Building Department’s Voice Response System":

For English - Press 1 Para Español - Marque el 2

From the Main Menu:

Schedule Inspections - Press 1
Cancel/Reschedule Insp. - Press 2
Inspections Results - Press 3
Inspection Results via Fax - Press 4
Plan Status via Fax - Press 5
General Information - Press 6
Repeat Current Menu - Press 9
Operator Assistance - Press 0

Inspecting /Reviewing Disciplines

When requesting information from a particular discipline, please use the following codes:

Building (B) - 10
Building Roofing (BR) -15
Electrical (E) - 20
Mechanical Air (MA) - 40
Plumbing (P) - 50
Mechanical Boiler (MB) - 51
Mechanical Elevator (ME) - 52
Mechanical Gas (MG) - 53
Code Compliance/Unsafe Structures (CC).-.70
Plumbing Gas (PG) - 94
Public Works (PW) - 90
Fire (F) - 30
Zoning (Z) - 60

Reviewing Disciplines

Planning (PL) - 80
Landscaping (L) - 91
Solid Waste (SW) - 92
Sign (SG) - 93
NET (N) - 95
Asset Management (AM) - 96
Permit Counter (PC) - 97
Structural (S) - 98

Common Inspection Types (General)

All Final Inspections - 001
All Rough Inspections - 002
All Field Checks - 005

Building Inspections

Foundation - 030
Concrete Slab - 402
Insulation - 411
Column - 412
Plywood Sheath - 416
Framing Partition - 417
Tie Beam - 419
Anchor - 20
Exterior Slab - 444
Building Roofing

Roof Tin Cap - 407
In-Progress - 422
Paper - 426
Shingle/Final - 433

Electrical Inspections

Foundation Ground - 029
Underground - 032
Slab - 200
Work with - 202
Light Niche Bonding - 206
Ground & Bond Slab - 207

Mechanical Air Inspections

Duct Rough - 004
Underground Pipe - 010

Plumbing Gas Inspections

Pressure Test - 051

Plumbing Inspections

GRough - 031
Underground - 032
Pump Test - 050
Pressure Test - 051
Tub & Water - 503
Sewer - 504
Water Service - 509
Top Out - 502
Pool Piping - 500
Main Drain - 501

Plumbing Gas Inspections

Pressure test - 051